At Webflour, we are committed to delivering high-quality Web Development, App Development, UI/UX Design, and Graphic Design services.
Please read our Cancellation and Refund Policy carefully before placing an order.
1. Cancellation Policy
Project-Based Services (Web, App, UI/UX, Graphic Design):
Cancellation requests must be made within 24 hours of order confirmation or signing the agreement.
After 24 hours, the project is considered active, and cancellation requests will not be accepted.
If significant work has already begun, cancellation will not be possible.
Custom Orders:
Projects involving custom designs, development, or branding are non-cancellable once work has started.
2. Refund Policy
Before Project Initiation:
If your cancellation request is approved within 24 hours of order placement, a full refund will be processed.
After Project Initiation:
Once work has started, no full refunds will be issued.
In rare cases, a partial refund may be granted based on:
Work completed
Time and resources already invested
No Refunds Will Be Issued For:
Delays caused by client (e.g., late content, unclear instructions)
Change of mind after project initiation
Work delivered as per the agreed scope
Technical Failures:
If a technical issue on our end prevents the delivery of the final product, a partial or full refund may be issued after verification.
3. Important Notes
Approved refunds will be processed to the original payment method within 7–10 business days.
Webflour reserves the right to approve or decline any refund request based on project status and reason.
All cancellation/refund requests must be submitted in writing via email to:
📧 support@webflour.com
4. How to Request a Cancellation or Refund
Please email us at support@webflour.com with the following details:
Project name or Order ID
Registered email address
Reason for cancellation or refund request
📱 Mobile: +91-8302806760
🌐 Website: https://webflour.com
Disclaimer:
This Cancellation and Refund Policy may be updated at any time without prior notice. Please review it periodically for the latest version.